Send us the zipped log or upload to Dropbox/Google Drive and send us the link in your support ticket. Unity produces log files for the Editor, package manager, licensing, development players, and Hub.Control click or right click on the folder.They're essentially meant for post-mortem purposes when things go wrong, like when your applications act funny, your system hangs or something just shuts down unexpectedly. Tens of hundreds of log files will be visible. This can be found through Spotlight or through the Applications -> Utilities folder. The quickest way to get started is by opening the Console application found in OS X 10.5 and later. Hold down the option/alt key and the Library folder should appear. What are log files on Mac Log files are extremely useful because they represent a record of what's going on with your Mac computer. Examining the constantly updated log files is a great way to tune and debug your system.After sending the logs, please uninstall this troubleshooting version of Zoom and re-install from the Downloads page.Send us the zipped log or upload to Dropbox/Google Drive and send us the link You can copy and paste this path directly into Explorers address bar, and it will automatically open the folder containing the logs.
Zip the latest log files and name it using your ticket: example ticket 4444.zip or yourname.zip.Click the Open Log Folder or Console.app > ~/Library/Logs >.
Don’t forget to back up your Mac before beginning. File Viewer Plus is a universal file opener for Windows with which you can view, convert, save, and edit over 300 different file formats. After reporting a problem through the desktop client, the Support team may ask you to install a special troubleshooting package of Zoom to log more information about your issue and help Zoom engineers investigate the issue. If you simply want to view logs, opening the Console app is generally a better approach.